The global Healthcare Customer Data Platform Market size is expected to reach USD 1.6 billion by 2028, based on a new report by Grand View Research, Inc. The market is expected to expand at a CAGR of 27.2% from 2021 to 2028. Due to the ongoing COVID-19 pandemic, patient needs and customer behavior patterns have changed and this trend is likely to continue until the pandemic is completely contained. The companies or brands require a structured approach to deal with the changing industry trends. The Customer Data Platform (CDP) systems have the potential to offer help in healthcare operations. Understanding patient preferences through predictive analytics is crucial for healthcare organizations. CDPs are now offering COVID-19 impact strategies to understand insights related to patient preferences.
CDPs can improve compliance with information privacy
regulations such as the General Data Protection Regulation (EU) (GDPR) and the
California Consumer Privacy Act (CCPA). These regulatory laws need companies to
provide customers with the right to access their information. Meeting these
regulatory requirements can be challenging for healthcare providers in case the
patient data resides in different systems. CDPs create a unified view of each
patient by capturing information from multiple channels, by linking data from
those channels related to the same patient.
Traditional data management systems only collect
summary information. However, CDPs have the ability to make completely linked
customer information that is easily accessible to businesses. The correct use
of CDP provides a foundation for marketing activities by connecting multiple
information sources.
Related Press Release@ Healthcare Customer Data Platform Market Report
Healthcare Customer Data Platform
Market Report Highlights
- Based on components, the software segment held a majority of the
market share in terms of revenue in 2020 and is also expected to witness
the fastest CAGR over the forecast period from 2021 to 2028
- Based on the deployment mode, the cloud-based deployment mode
dominated the market in terms of revenue share in 2020 and is likely to
grow at the fastest CAGR over the forecast period due to the quick access,
higher flexibility, easier data back up, and lower handling costs
- Based on organization size, the large enterprises segment held a
majority of the market share in 2020 owing to the growing demand for data
platforms by the larger organizations
- Based on application, the predictive analytics segment dominated
the market in terms of revenue share in 2020 as CDPs can turn big volumes
of information into usable insights to guide business marketing decisions
with predictive analytics
- In 2020, North America held a majority of the market share in terms
of revenue due to the higher adoption of technology and growing
development of IT infrastructure. Asia Pacific is expected to witness the
fastest CAGR over the forecast period pertaining to the rising adoption of
advanced healthcare IT solutions
- Since the number of vendors in the market is high, the vendors are
likely to undertake mergers and acquisitions as strategic initiatives to
stay viable in the market
Grand View Research, Inc. is a U.S. based market research and consulting company, registered in the State of California and headquartered in San Francisco. The company provides syndicated research reports, customized research reports, and consulting services. To help clients make informed business decisions, the company offers market intelligence studies ensuring relevant and fact-based research across a range of industries including technology, chemicals, materials, healthcare and energy.
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